We’re looking for a confident, compassionate Community Care Supervisor to join our growing team. This is a fantastic opportunity to step into a leadership role where you’ll shape care delivery, support your team, and build meaningful relationships with customers and families.

At Beehive, we pride ourselves on being supportive, values-led, and committed to delivering high-quality, person-centred care—and we’re looking for someone who shares that passion.

What You’ll Be Doing

This is a varied and rewarding role where no two days are the same. You’ll balance hands-on care, team leadership, and quality oversight to ensure the best outcomes for our customers.

Leading & Developing Your Team

• Support, coach and mentor carers through onboarding and ongoing development
• Complete supervisions, spot checks and competency sign-offs
• Foster a positive, supportive team culture where staff feel valued
• Communicate clearly with management and wider teams

Care Delivery & Planning

• Carry out customer assessments and create person-centred care plans using PASS
• Keep care plans accurate, up to date and audit-ready
• Monitor alerts and act quickly to maintain safe, consistent care
• Work collaboratively with health professionals

Compliance & Safeguarding

• Maintain high standards aligned with CQC requirements
• Identify risks and escalate safeguarding concerns immediately
• Complete audits and use findings to continuously improve service quality

Customer Engagement

• Respond quickly and professionally to new enquiries
• Build trusted relationships with customers and families
• Handle concerns with empathy, professionalism, and a focus on resolution

Communication & Collaboration

• Keep staff informed of rota updates, care plan changes and service developments
• Adapt communication styles to suit different individuals
• Maintain accurate, clear records at all times

Rota, On-Call & Operational Support

• Help maintain stable rotas and step in when needed
• Participate in the on-call rota approximately once per month (1 week at a time)
• Provide occasional out-of-hours support and manage urgent issues calmly
• Ensure clear handovers following on-call periods
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Working Pattern & Expectations

37.5 hours per week on a 4-week rolling rota

• Week 1: Early shifts (7am – 3pm)
• Week 2: Late shifts (2pm – 10pm)
• Alternate weekends required
• Days off provided during the week to balance weekend working

On-call: Approximately once per month

• One full week of on-call (Monday evening to Monday morning)
• Paid as part of your salary

Travel across East & Mid Devon and West Somerset is required

Salary & Benefits

£27,500 per year (inclusive of on-call)

• 28 days holiday
• Paid travel time and mileage (where applicable)
• Ongoing training, development & career progression
• Supportive, close-knit team culture
• A genuinely rewarding role where you make a difference every day

What We’re Looking For

Essential:

• Experience in domiciliary/community care
• Leadership or senior care experience
• Strong understanding of safeguarding and CQC standards
• Confident with care planning and digital systems (PASS or similar)
• Excellent communication and organisational skills
• Full UK driving licence & access to a vehicle
• Flexibility for shifts, weekends, and on-call

Desirable:

• Level 3 Health & Social Care (or willingness to work towards it)
• Experience with audits and quality assurance
• Coaching or training experience

Why Join Beehive?

At Beehive Care & Training Group, we’re more than a care provider—we’re a team that truly supports each other. We invest in our staff, value your ideas, and create opportunities for you to grow.

If you want a role where you’re trusted, supported, and able to make a real impact, we’d love to hear from you.

Please call 01404 643883 (Option 3) if you would like an informal chat about the role

Apply Now by filling out the application form below.