Looking for a role where your presence actually shapes care day-to-day?

Care quality isn’t something that sits in a folder.

It’s built in real moments — during visits, through conversations, and in how care is delivered when no one’s watching.

This role focuses on exactly that.

As a Quality & Practice Lead, you’ll work out in the community alongside carers, helping ensure care is delivered safely, consistently, and in line with what’s been planned. It’s a hands-on, operational role focused on visibility, real-time support, and strengthening practice — not managing people from a distance.

What this role focuses on:

• Supporting carers during live visits, offering practical, in-the-moment guidance
• Making sure care plans translate properly into day-to-day care
• Spotting where things don’t quite align — and helping put them right early
• Reinforcing safe, confident, person-centred practice
• Providing consistency during pressured or unpredictable moments

This is about being present in care delivery, not reviewing it after the fact.

What makes the role different?

• A specialist role focused on quality and practice, not line management
• Influence through visibility, support, and guidance
• A strong focus on real-time care delivery, not just audits or paperwork
• Acting as the link between what’s planned and what actually happens
• Supporting both new carers and experienced team members to maintain standards

Your day-to-day work:

• Carry out observations, spot checks, and competency assessments
• Support carers during visits to build confidence and safe practice
• Identify gaps between planned care and delivered care
• Offer immediate, practical guidance where needed
• Respond to operational challenges, including: 
  • Staff sickness
  • Late or missed calls
  • Changes in customer needs
• Support new care packages to settle safely and run consistently
• Help new carers build confidence from the outset
• Identify and escalate risks appropriately
• Take part in the management on-call rota

What you’ll bring:

• NVQ Level 3 in Health & Social Care (or equivalent experience)
• A solid background in domiciliary or community care
• Experience supporting staff in practice — not just on paper
• Confidence working independently in a field-based role
• A strong understanding of care quality, safety, and person-centred support
• Comfortable using digital care systems
• Full UK driving licence and access to a vehicle

Nice to have (but not essential):

• NVQ Level 4 or 5 (or working towards)
• Experience in mentoring, observations, or quality-focused roles
• Knowledge of CQC standards and expectations

Working pattern

• 37.5 hours per week
• Rotating early and late weekday shifts
• Participation in the management on-call rota
• Full-time, permanent position

Working at Beehive Care & Training Group Ltd:

Strong care doesn’t happen by chance.

It comes from having the right people in the right places — supporting each other, spotting issues early, and keeping standards consistent.

This role plays a key part in that.

You’ll work alongside the Registered Manager, Care Quality Lead, and wider team to help ensure care delivered across the community is safe, consistent, and something people can genuinely rely on.

CQC rated Good with Outstanding in Caring

Community-based domiciliary care across Devon and Somerset

A focus on doing things properly, not just quickly

A role with real influence on both care quality and team confidence

Interested in stepping into a role like this? 

If you’re looking for a position where you can shape care in real time, support others in practice, and make a visible difference day-to-day, this could be the right next step.

Fill out the form below & apply. 

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